How can we help?

Attention: Cleverbridge does not offer technical support for any products. For any content or technical-related questions, please contact Acronis Americas directly.

If you are missing the license key, activation code, software key or download link for your purchased product, please visit our purchase lookup page to look up your order.Our Customer Support offers you support in English, French, German, Italian, Japanese, Spanish and Portuguese.
Note: Security or privacy issues should be addressed to our privacy department.

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support & maintenance

Acronis Advantage Premier support and maintenance program
  • Access to 24 x 7 support services available via chat, email and phone
  • Free updates of existing version and free upgrades to the next version within the subscription period
  • The first year of support service is included with the purchase of any Acronis corporate product

customer testimonial

We now have a disaster recovery solution and peace of mind. Regardless of the cause of failure — natural disasters, unstable patches, or viruses — we can restore our systems in a few hours.- Stefano Milan, CINECA

Acronis reviews on:

Logo eWeekAcronis Backup and Recovery 11.5 is an inexpensive, robust backup solution, especially for disk to disk backup situations and bare metal recovery tasks